JESSICA MARIE ONG
--Skype ID: live:f6ca1abebac2ed28
CAREER SUMMARY
Results-oriented Talent Acquisition Specialist with over 4+ years of progressive experience in
quota-driven environments across a broad range of industries including Healthcare, Commercial,
Professional, Manufacturing, Aerospace, and Light Industrial. Experienced in facilitating full-cycle
recruitment process as well as talent sourcing by searching social networks and portfolio sites to identify
potential candidates, sending recruiting emails, and organizing an effective employee referral system.
SKILLS
●
●
●
●
●
●
●
Previous experience working with job boards, networking, and online social networking, as well
as strong data mining and headhunting skills and experience
Strong attention to detail, analytical and problem solving skills, organizational and project
management skills
Quick study – ability to learn and quickly apply learnings
Excellent attention to detail and ability to prioritize
Strong project management skills with excellent follow-up and follow-through
Deep internet research mining and networking skills including use of Boolean, LinkedIn, and
alternative search techniques that enables one to build consistent and sustainable talent pipeline
Proven knowledge of MS Office, including Word, Excel, PowerPoint and Outlook; strong
Internet research skills
EDUCATIONAL ATTAINMENT
Associate’s Degree in Information Technology
STI College – San Carlos City, Pangasinan-
WORK EXPERIENCE
TherapyTravelers
May 2020 – January 2022
Sourcing Specialist
● Employed as a direct independent contractor
● Sourced for roles such as Speech-Language Pathologists, Occupational & Physical Therapists,
School Psychologists, Special Education Teachers, Counselors, Social Workers and other special
education professionals for Pre-K12 schools nationwide.
● Search online social and digital networks, job boards, and internet job sites to find and attract
potential qualified candidates.
● Obtained candidates' availability for a phone screen interview.
● Endorsed candidates to Senior Recruiters for phone screening as part of the qualification process.
● Sent recruiting emails and follow up with candidates.
● Collaborated with hiring managers to identify each position’s requirements.
●
●
●
●
Identified future hiring needs and proactively sourcing potential hires.
Asked for referrals from internal and external networks for hard-to-fill roles.
Developed a network of potential candidates and industry professionals.
Fostered long-term relationships with past applicants and potential candidates.
PSG Global Solutions
May 2017 – May 2020
Talent Acquisition Specialist
● Facilitated full-cycle recruitment process across all business lines and source candidates through
proven recruitment channels.
● Created and executed a recruiting strategy, which results in a top-tier, qualified talent pool of
professionals and a strong candidate pipeline.
● Identified candidates through multiple sources including employee referrals, social networking
sites (e.g. LinkedIn), job boards, applicant tracking systems, company web sites, etc.
● Sourced resumes to select best qualified candidates and interviewed candidates to better assess
qualifications and ascertain personality, personal character, and work ethic.
● Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability
and compensation requirements; documents these interviews.
● Set up interviews between candidates and hiring managers.
● Followed up with clients to evaluate temp employee performance and client satisfaction.
● Grow existing network, foster new relationships and attend networking events to further identify
talent for the organization.
● Assisted in training and coaching of new recruitment specialists to improve quality of hires across
all business sectors.
Sitel Philippines
June 2014 – January 2017
Customer Service Representative
● CARE 1: Assisted customers with the billing concerns, made adjustments for over usage and
compensation, added additional products on customer's account and assisted in using their online
profile.
● TECHNICAL 1: Provided assistance by doing basic troubleshooting, booked technician
appointments, and created tickets for escalation to Technical Support II.
● LEVEL 2: Took calls from Supervisor Level queue. Took over calls from Care 1representatives to
address complex issues.
● RETENTION: Made sure that existing customers kept the services that they have, continue to buy
or in some other way not defect to another product, and upgraded the services on their account.
S.P. Madrid & Associates Law Firm
June 2013 – March 2014
Admin Secretary
● Performed secretarial tasks specific to the law field: wrote legal documents, printed demand
letters, motions, subpoenas, etc.
● Answered phones and email, maintained a schedule for lawyers, filed and drafted documents, and
did a follow up on designated assignments.
● Collected and analyzed information as well as updated the daily information board.
