Jessica Marie A. Zorilla
Blk 27 lot 9 road 10 brgy. Minuyan IV City
of San Jose Del Monte Bulacan
Cellphone #:-
Email:-
Work Experience
My Objective
To work in an environment where I can
apply my skills and adopt new learnings.
Where I can enjoy working on the job I am
good at and share my passion for work.
My skills
Fluent in English language both oral
and written
Knowledgeable in MS Office
knowledgeable in Google suite
Knowledge of using Outlook365
Basic social media management
Email management
Keen to details
Can do multitasking
Computer literate and a Quick
Learner
Can work under pressure with a
minimum supervision
Online Tools
Canva
Slack
Hubspot CRM
Zoho CRM
Facebook Ads manager
Facebook Business suite
Microsoft Office
FreshDesk & FreshChat
My Personal Profile
Age: 29y/o
Gender : Female
Birthday: January 1, 1993
Civil Status : Married
Citizenship : Filipino
Religion : Catholic
Educational background
Bachelor of Science in Information
and Technology
STI College Fairview
Year Graduated: 2014
Outposter - Australian marketing agency
Appointment setter and Lead generation specialist.
Responsibilities:
Cold calls on a list of homeowners to set up an
appointment with our clients.
Enter appointment details on CRM.
Find and add leads to the list.
Verify and update correct details and contact
information on each lead.
Powerchoice - Australian Energy broker
Sales executive
Responsibilities:
Cold calling prospected clients(B2B)
Scheduling appointments.
Analyzing client's energy bill.
Preparing, presenting, and closing contracts.
Sending emails for follow-ups and client
communication.
Updating CRM.
Afni Philippines - BPO company
Inbound Sales representative
Responsibilities:
Answer incoming sales calls.
process and upsell sales.
Updates customer information and CRM.
Teleperformance - BPO company
Customer service representative
Responsibilities:
Answer inbound calls.
Assist customers in updating their orders and accounts.
Inform customer of the status of orders.
Preventing customers from cancellation.
Updating CRM and keeping logged calls updated.
Social Media Marketing - Facebook page
Responsibilities:
Creating/ designing content thru Canva.
Assist customers and process orders.
Run Facebook ads and makes sure to increase
customer engagement on the social media page.
Certification
Social Media Management certification
Elevate Elites Academy - attended August 2020
Attended online training for Social media management
and marketing to strengthen content creation and
marketing skills.
