Jessica-Marie Giardina
16 Yennicok Ave, Port Washington, NY 11050
Phone:- •-LinkedIn: www.linkedin.com/in/jessica-marie-g
Professional Experience
Agency Manager
Joyy Inc., Remote
September 2021 – July 2024
Directed daily operations and led a remote team, aligning with organizational goals and client needs.
Developed strategic plans to drive growth, including client acquisition and project management.
Analyzed performance metrics and client feedback to optimize processes and enhance service delivery.
Utilized data visualization tools and SQL to generate insights and communicate recommendations.
Fostered cross-functional collaboration to deliver integrated solutions and streamline workflows.
Conference Event Manager
Glen Cove Mansion, Glen Cove, NY
October 2019 – April 2020
Planned and executed events from concept to completion, managing logistics, budgets, and teams.
Developed and maintained relationships with clients and stakeholders to ensure exceptional event experiences.
Utilized virtual event platforms to adapt to shifting client needs and enhance accessibility.
Executive Office Manager
Energy Smart Contracting, Patchogue, NY
September 2016 – September 2019
Managed project timelines, communications, and financial targets, achieving key financial objectives.
Developed reporting systems and analyzed data to support strategic decision-making.
Implemented process improvements and maintained effective correspondence and filing systems.
Procurement & Logistics Manager
Create Hospitality; Bazxar Restaurant, Dubai International Finance Center, UAE
March 2016 – August 2016
Managed procurement and logistics, overseeing operations and supplier relationships.
Developed systems for inventory and financial tracking, optimizing procurement processes.
Coordinated with contractors and maintenance teams for build-outs and equipment management.
Restaurant Manager
Ace Concept; No. 3 Restaurant, Jumeirah, UAE
September 2015 – February 2016
Managed staff and operations for a new restaurant, coordinating with contractors and suppliers.
Enhanced marketing and social media presence, increasing sales by up to 30%.
Developed SOPs and managed training, permits, and payroll.
Manager
The Cheesecake Factory, New York & Dubai
May 2004 – May 2014
Successfully opened two restaurants in Dubai Mall and Mall of the Emirates, driving significant business growth.
Led and motivated teams to optimize sales and profitability through effective training and management.
Conducted detailed financial reporting, variance analysis, and inventory management, reducing food costs from 50% to 35%.
Enhanced restaurant marketing strategies and managed back-office operations to streamline processes and improve customer satisfaction.
Education
Bachelor of Professional Sciences in Hotel and Hospitality Management
New York Institute of Technology, May 2008
Associate of Science in Culinary Arts
New York Institute of Technology, August 2004
Skills
Data Analysis & Visualization: SQL, Microsoft Office Suite, Data Visualization Tools
Project Management: Strategic Planning, Budget Management, Process Optimization
Research Methods: Quantitative Analysis, Survey Design, Market Research
Communication: Clear Data Presentation, Cross-functional Collaboration, Client Relations
Technical Tools: WordPress, Adobe Creative Suite, MICROS
Key Achievements
Spearheaded strategic initiatives that resulted in significant business growth and client satisfaction at Joyy Inc.
Successfully managed high-profile events, improving client satisfaction and operational efficiency.
Optimized procurement and logistics processes, resulting in cost savings and enhanced operational effectiveness.
Opened and managed high-traffic restaurants in Dubai, driving sales growth and improving cost efficiency.
