Jessica Coritana

JESSICA CORITANA REMOTE MEDICAL BILLER- SUMMARY PROFESSIONAL EXPERIENCE I'm Jessica, with nearly four years of healthcare industry experience specializing in claims submission, payment posting, and resolution. Additionally, I excel in customer support, benefits management, and eligibility verification. Proficient in navigating diverse EHR systems and insurance portals, I ensure streamlined processes and meticulous attention to detail. Medical Biller (Part-Time) | Alaska Billing Services 2022 - Present Followed up on denied claims to verify timely payment and resolution. Accurately posted payments and adjustments both electronically and manually. that had been received from insurance companies and patients Communicated with insurance providers to resolve denied claims and resubmitted. Managed Medicaid Biller | Quality Healthcare Resources 2020 - 2021 Generated accounts payable reports for management review. Processed and submitted medical claims for accurate and timely reimbursement Verified patient insurance eligibility Proficient in medical billing software Customer Service Representative | Grayline and Sightseeing Pass- Responded promptly to customer inquiries via phone, email, and chat. Utilized CRM software to document customer interactions and update account information Assisted customers with product information, troubleshooting, and issue resolution EDUCATION University of Southeastern Philippines Bachelor of Industial Technology SKILLS Payment Posting Insurance Verification Customer Service Support Patient Registration Knowledgeable in EHR and EMR HIPAA Compliance Medical Terminology Revenue Cycle Management