Jessica Coritana

With over four years of experience in the healthcare industry as a virtual assistant, I have had the opportunity to support a wide range of providers, including Skilled Nursing Facilities (SNF), pain management specialists, and behavioral health professionals. My diverse background has equipped me with a deep understanding of the unique needs and challenges faced by these providers.

One of my primary areas of expertise is claims research. Over the years, I have honed my skills in this area, ensuring that all claims are thoroughly investigated and accurately processed. My commitment to this aspect of my work has not only streamlined the claims process for my employers but has also significantly reduced the occurrence of errors and discrepancies. This meticulous approach has been instrumental in enhancing the overall efficiency of the billing cycle.

In addition to claims research, I have over two years of dedicated experience in payment posting. This includes managing payments from insurance companies as well as processing patient payments via credit card and check. My attention to detail and methodical approach have been crucial in maintaining accurate financial records and ensuring that all transactions are recorded promptly and correctly. This has helped in fostering trust and reliability in the financial processes of the organizations I have worked with.

My proficiency extends to verifying benefits and eligibility for patients. I am well-versed in using various portals such as Availity, NaviNet, and TMHP, among others. This expertise allows me to quickly and efficiently confirm patient coverage, which is vital for seamless service delivery and patient satisfaction. Understanding the intricacies of these portals has enabled me to provide accurate information to both patients and healthcare providers, ensuring that all parties are well-informed about coverage details.