Jessica Ann Vessels
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 34 years old
- Location:
- Elizabethtown, KY, United States
- Experience:
- 8 years
Other
About
Below is the list of titles and experience I received at my last employer:
-
Call Center Rep: communication, multi-tasking, troubleshooting, billing, active listening, problem solving, time management, and many computer systems. (EX. excel, word, Go-to, etc)
-
Call Center Trainer: leadership; training; building training material; updating training information; understanding how others learn; Computer system experience added - SharePoint.
-
Call Center Quality Analyst: processing billing, promotion, and account error audits in excel; correcting billing issues myself or sending employees training emails. (74 audits completed daily)
-
Marketing Coordinator: (working with accounting team close) ensuring vendor payment; affidavit review; budget reconciliation; composing procurement forms; event coordination; scheduling; composing talking points, project plans (Go-To), press releases; community engagement; social media posts; Trademarks; Demand Generation; and more.
Skills
- Microsoft Office
- Advertising
- Market Research
- Marketing
- Event Management
- Chat Support
- Copywriting
- SurveyMonkey
- Admin
- Facebook Advertising
- Data Processing
- Excel
- Classifieds Posting
- Customer Service
- Windows
- SharePoint
- Copy and Paste
- Office Administration and Management
- Budget Management
- Quality Assurance Testing
- Word
- Invoice Management
- Customer Retention
- Sales
Languages
