Jessica Agarao

I am a versatile professional with experience in various roles, including QA Specialist, ESL Tutor, Customer Service Representative, and Virtual Assistant.

In my role as a QA Specialist, I contribute to ensuring the quality and functionality of services.

As an ESL Tutor, I provide valuable language instruction and support to non-native English speakers. I excel at creating engaging lesson plans, assessing students' progress, and adapting teaching methods to individual needs, helping them improve their language skills and gain confidence.

As a Customer Service Representative, I deliver excellent customer experiences. My strong communication skills, problem-solving abilities, and patience enable me to assist customers, address their inquiries or concerns, and provide effective solutions, fostering customer satisfaction and loyalty.

As a Virtual Assistant, I efficiently manage administrative tasks and support clients remotely. My organizational skills, attention to detail, and proficiency in technology allow me to handle various responsibilities, such as email management, scheduling, data entry, and other administrative duties. This contributes to enhanced productivity and streamlined operations.

Overall, my diverse skill set and experience across these roles showcase my adaptability, strong work ethic, and ability to thrive in different professional environments.