Jessica “Jessi” ENGELKE
Asana Solutions Architect
Denver, CO | www.linkedin.com/in/jessi-engelke
- - - - - - - - - - - - - - - - - - - - - - - - PROFESSIONAL SUMMARY - - - - - - - - - - - - - - - - - - - - - - - - - - Asana Solutions Architect with 15+ years of experience optimizing organizational workflows and driving up
software adoption rates. Specializes in solution ownership, translating complex operational goals into clean
technical architecture (Asana, Apricot), and delivering high user compliance. Experienced in Asana
integrations, both native and third party (Zapier). Proven track record of auditing "messy" data environments,
establishing strict governance and delivering training that corrects user behavior and reduces errors.
- - - - - - - - - - - - - - - - CORE COMPETENCIES AND TECHNICAL SKILLS - - - - - - - - - - - - - - - - ● Asana Architecture: Rules & Automation, Custom Fields, Bundles, Portfolios, Universal Reporting,
Goals, Task and Project Templates, integrations with Slack, Google Workspace, Teams, Toggl, etc.
● Platform Governance: Taxonomy Design, Data Hygiene, Permissions Management, Workspace
Audits, API/Integration awareness
● Change Management: User Acceptance Testing (UAT), Stakeholder Analysis, Live Training &
Workshops
● Documentation: SOPs, Knowledge Base Management, Process Mapping (LucidChart/Visio),
Technical Writing
● Software Stack: Asana, Apricot (Gold Certified), Notion, Slack, Zapier, Toggl
- - - - - - - - - - - - - - - - - - - - - RELEVANT PROFESSIONAL EXPERIENCE - - - - - - - - - - - - - - - - - - - - -
One Stone Solutions | Remote | Asana Solutions Architect
August 2023 – Present
Provide COO-level Asana systems architecture and operational management for diverse clients. Manage
marketing initiatives for One Stone Solutions, including content creation, testing, and iterations tracked in
Asana.
Clients served:
● SocSomu: Natasha Yonkof, Fractional CMO and marketing automation specialist
● Magenta: Emily Schulze, Head of Creative
● Clean Queen Denver: Katie Lambert, Owner
● Sproutware: Denise Kelin, Owner
Services performed:
● Discovery and Design: Conduct end user and stakeholder interviews, gather requirements, design an
Asana solution that met business workflow and reporting needs
● Audits and Re-design: Audit and restructure client Asana environments to align with organizational
goals. Replace ad-hoc task creation with standardized Forms and Task Templates to ensure data
consistency
● Automation, Integration, & Efficiency: Implement rules and task dependencies to reduce manual
handoffs. Integrate Asana with Slack, Teams, Google Workspace, Toggl, and other tools. Design and
utilize "workload" features to prevent team burnout and optimize resource allocation
● Governance & Hygiene: Establish governance structure and taxonomy standards for projects and
portfolios, ensuring reporting accuracy across the organization
● Ticketing and resolution: create form + project to intake and triage user error-reporting, investigate
and resolve errors, escalating to Asana support as needed
Exact Change Strategies | Remote | Lead Consultant
June 2023 – March 2024
Lead software implementation projects, focusing on back-end configuration and end-user adoption
● Systems Implementation: Guide clients through the full software development lifecycle, from
requirements gathering to go-live. Translate operational needs into technical schema (fields, forms,
reporting logic)
● User Training & Enablement: Design and deliver live remote training sessions customized for different
user roles. Create video libraries and guides that reduced support tickets
● Process Optimization: Map existing workflows to identify bottlenecks (using Visio/LucidChart) and
rebuild them within the target software environment for improved velocity
On3Learn | Remote | Copywriter and Adobe Storyline Consultant
June 2021 – December 2023
Contractor - Developed new learning content and configured learning courses in Adobe Storyline
Sidekick Solutions LLC | Remote | Senior Solutions Consultant
September 2021 – June 2023
Confidently guided clients through the full technical execution of the software development lifecycle.
● Orchestrated end-to-end technical implementation for a portfolio of projects valued at ~$350,000,
responsible for requirements engineering, schema design, and final deployment.
● Architected scalable database solutions for 20+ distinct use cases, defining complex form logic,
linking relationships, and permission sets for an ecosystem of 1,000+ end users.
● Reduced system-related support tickets by over 50% by designing intuitive front-end interfaces and
configuring robust validation rules that prevented user error before it occurred.
CIS of Central Texas | on-site | Director of AmeriCorps Services
Jan 2016 – May 2021
Provided director-level leadership for a school-based mentoring program with a $1.3mil operating budget. Directly
supervised a team of 4 while reporting to the Chief Program Officer.
Bonterra | on-site | Solutions Architect
September 2014 – January 2016
Collaborated with clients to gather requirements for configuration of Apricot database software.
WCYSB | on-site | Assistant Director of National Service Program
Vermont Youth AmeriCorps | on-site | VISTA Member
August-
August-
- - - - - - - - - - - - - - - - - - - - - - EDUCATION AND CERTIFICATIONS - - - - - - - - - - - - - - - - - - - - - - Bachelor of Arts – Psychology & German | University of New Mexico, Albuquerque, NM
Professional Training: Asana Workflow Specialist, Asana Foundations, Apricot Certified Expert (Gold);
Relational Database Development; Project Management
Technologies utilized: Asana, Apricot Case Management, Articulate RISE & Storyline, Asana, Calendly,
Canva, Docusign, Dubsado, Google workspace, Google appointments, HoneyBook, Loom, LucidChart,
Microsoft office, Microsoft Teams, Miro, Notion, Scribe, Slack, Tango, Trello, Visio, Wave, Zapier, Zoom
Jessi Engelke |-| Page 2
