Jesselyn Delos Lado

 JESSELYN M. DELOS LADO Blk 2 Lt 9 Ph. 1 Ecotrend Subdivision San Nicolas 1, Bacoor City, Cavite- July 19, 1988 29 yrs. Old Employment Record: Transcriptionist - Wixlu Short-term Project (Home-based) BPO Specialist - Wixlu Short-term Project (Home-based) Did a research for a well known e-commerce. Sales Adviser - Alibaba Global Partner September 16, 2016– Jan 24, 2017 TCL Online Services, Inc. Did outbound call to customer all around the globe Educated customers about the benefits of upgrading their membership Admin Asst./ Receptionist December 3, 2015 - April 29, 2016 FCO Worldwide Inc. Responsible for sourcing candidates and schedule them for interview Handled inbound calls from United States for transfers or redirecting Recruitment Specialist June 24, 2015 - November 2, 2015 Manage one Recruitment Associate Recruitment Associate August 13, 2013 - June 23, 2015, TaskUs, Inc. Handled all non-voice account such as; lead generation specialist, research and data analyst, content moderator position and photo Editor. Doing end to end recruitment, from initial screening (initial test and interview) that includes, endorsing candidates for either specific exam or final interview to serving Job offer and pre - employment requirements. Setting orientation and training schedule. Responsible in taking care of internal candidates from TM post to TL post Data Analyst - Q.A June 26, 2012 - August 12, 2013 TaskUs, Inc. Tagged business information for submission or correction Analyzed the business details/information sent by the client from different site such as yahoo.com, yellow page etc., Made sure that customers business information tagged from different sites are correct and up to date Trained new hires Secretary June 11 2009 - February 23, 2010 Ramos Consultancy Direct Secretary to the owner Provided and discussed requirements to clients for business permit Filed clients' business documents to SEC for approval Proposed names to clients as part of SEC requirements Issued approved permit from SEC to clients Customer Service Representative - Retention account May 4 2009 - June 4, 2009 Sitel, Inc. Gave good proposal to customers to retain their account Answered inquiry of customers for suspended accounts. Education: Philippine Normal University 2006 - 2009 Undergraduate of Bachelor of Secondary Education Major in Behavioral Science PNHS La Huerta - Christian Values School - Additional Experience and Achievements: Promoted as Recruitment Specialist after a year and a half of being Associate Awarded as core value model for month of October of 2013 Promoted as Quality Analyst after 3 Months Awarded as 2nd top performer trainee Student Assistance for a school year 2008 - 2009 Awarded as one of top leaders in school year 2008 -2009 Language and Skills: Knowledgeable of Microsoft Office, Google Spreadsheets, Oracle and Taleo for recruitment, CRM Good Communication skills in Tagalog and in English Good writing skills Data Encoding