Jessa Suganat
No. 24 Dungon St., Brgy. Amihan, Project 3, Quezon City - –-
Objective
To find a job where you get to use your skills and enjoy what you are
doing.
Experience
Customer Service Representative
Tech Mahindra Limited
5th Floor, Amberbase Building, Eastwood Avenue, 188 E. Rodriguez
Avenue, Eastwood City, Cyberpark, Bagumbayan, Quezon City
March 4, 2016 – July 11, 2018
We are resolving all local telco related concerns via chat and email
using Socio.
Customer Service Representative
TaskUs
962 Aurora Blvd, Project 4, Quezon City, 1109
July 19, 2018 – April 17, 2019
We are assisting customers with their concerns related to the food
delivery app based in the US via email using Bliss.
Customer Service Representative
24-7 Intouch
10/F Cyberpark Tower 60 Ave 1 Cubao, Quezon City
May 20, 2019 – July 1, 2020
Supporting customers in a grocery service app based in the US
(call, email and chat) using Zendesk.
Education
BSIT undergraduate
Polytechnic University of the Philippines, 223 Ortega, San Juan, Metro
Manila
2015
References
Christie Joy Dalisay, Tech Mahindra-
Roderick Lagulao, TaskUs-
Wendell Virgenes, 24-7 Intouch-