Jessa Sisco

Employment History Native English Teacher PNV Online English Inc. 2007-8 Pacific Center Bldg. 33 San Miguel Avenue Ortigas Pasig City, Philippines Length of Employment: February 2022 - Present Description: Remote work, teaching English to Korean students Responsibilities: - Read and discuss daily lesson plans - Correct any pronunciations and grammar errors - Discuss with student what he/she needs to work on - Record notes in LMS (Learning Management System) Virtual Assistant The F.A.M.O.S. Group Sunny Isles Beach, Florida Length of Employment: December 2022 - July 2023 Description: Remote work, managing di erent businesses Responsibilities: - Manage multiple client accounts - Respond to customer via SMS, emails, Social Media - Appointment setting - Answering, making and transferring calls - Collecting information and saving into S.C.A.L. CRM Assistant Manager Purple Tree Homes, LLC 3 Union Street South, Suite 210 Concord, North Carolina 28025 Length of Employment: April 2019 - October 2022 Description: Remote work, some property management & cold call North Carolina homeowners to o er cash for their homes Responsibilities: - For property management, schedule requested maintenance like plumbing / repairs for Tenants - Update leads in Podio CRM - All calls incoming & outgoing via SmartPhone dialer in Podio CRM - Schedule property viewing - During call w/ Seller verify name, property of address, number, price of house, description of home (wood frame or brick, number of bedrooms & baths, sq ft, acres, etc), timeline to sell and reason for sale - Search online for buyer leads in Facebook groups and place their info on spreadsheet - Download & transfer courthouse sourced info on property owners w/ foreclosed homes to spreadsheets - Create spreadsheet for collections report - End of shift, email all to Client - Weekly Management Meeting Financial Advisor LMC Capital, LLC. 2139 Coast Avenue, San Marcos, California 92563 Length of Employment: October 2020 - June 2021 Description: Remote work, cold call European leads for pre-IPO investment plans Responsibilities: - Outgoing via Zoiper dialer - During call, verify client’s name, address, number, type of investment registered (personal or business), advise client to email copy of valid ID, then guide client on website, trade and investment purchase process - After call, forward all info collected to my manager On-Site Property Manager Cornerstone Condominiums 32 Camerino Avenue,Barangay Zone 1 Dasmarinas City, Cavite Philippines 4114 Length of Employment: April 2019 - June 2020 Description: Responsible for day-to-day operations to run the complex Responsibilities: - Placing ads online for hiring, interviewing and prepare them for final interview with owners - Schedule & conduct interviews for potential employees and provide feedback to management - Take photos and market empty units online - Answer calls on landline - Respond to inquiries from FB page - Schedule viewings for vacant units - Screening tenants - Collect information and discuss contracts to new tenants - Arranging for repairs and maintenance - Run errands to the lawyer’s o ce, bank deposits, etc. - Collect move-in payments & monthly rent from Tenants - Schedule move-ins, plumbing, cleaning, inspections, etc - Create spreadsheet report on collections - Attend management meetings by-weekly Account Manager Sole Networks 2160 Northwest 21st Street, Miami, Florida 33166 Length of Employment: May 2017 - May 2019 Description: Remote work, call Telecom companies all over the world to o er a wide-ranging selection of new, second-use and refurbished telecommunication equipment that includes all network elements from major vendors Responsibilities: - Update leads in AMOCRM - Outgoing calls via AMOCRM - Create orders for BTS parts Virtual Assistant IVAS (Investors Virtual Assistant Services) 20th Floor Zuellig Building, Makati Avenue Cor Paseo De Roxas Length of Employment: August 2016 - February 2017 Description: Remote work, cold calling homeowners in Florida to see if they’re selling their home or would sell for a cash o er. Responsibilities: - Generate client leads to buy, sell, and rent property - Update leads on FreedomSoft CRM - Counsel clients on market conditions, prices, and mortgages - Run comps & develop a competitive market price by comparing properties - Create lists for properties, with information location, features, square footage, etc - Set appointment for property viewing - Facilitate negotiations between buyers and sellers - All calls incoming & outgoing via RingCentral Product Specific Trainer Global Sync Business Solutions 121 Don Placido Campos Avenue Barangay Zone 4 Dasmarinas City, Cavite, Philippines 4114 Length of Employment: February 2014 - July 2016 Previous Positions: - Supervisor - Subjects Matter Expert - Customer Service Representative Description: Train newly hired agents on their assigned campaigns Responsibilities: - Conducted Training for Sales, Customer Service and Non-Voice - Provide training on Campaign scripts, rebuttals, up-sells, as well as on delivery of scripts - Provide training on CRMs and how to navigate the system - Conducted Mock calls - Provided coaching for agents Supervisor MCTB Access 6 Zamora Street, Naic, Cavite 4110 Length of Employment: October 2011 - November 2013 Previous Positions: - Supervisor - Customer Service Representative Description: Manage Sales team Responsibilities: - Monitor every agent’s dialing time - Monitor every agent’s number of sales - Coach agents - Reports for client Counter Clerk Super Cleaners 3773 30th Street, Suite D, San Diego, California 92104 Length of Employment: August 2005 - March 2006 Description: Assisting customers, counter clerks duties such as receiving, billing cleaning store and alterations Responsibilities: - Open/Close Shop - Customer Drop o : count the number of soiled items to be cleaned, separate clothes by colors, noted them on ticket / receipt separate clothing according to color and type (shirts, dresses, slacks, etc), tag each item with number that matches the ticket, remove loose buttons and articles left in pockets, mark and note stains treatments, place all items inside laundry bag ready for pick up to be dry clean - Customer Pickup: check tickets and make sure no items are missing, place items on hangers, then place all in plastic garment bags, contact customer to advise them for pick up & collect payment - Light alterations - Answer calls - Handle customer questions or complaints - Store cleaning includes: sweeping, mopping, wipe down counters, wipe down windows, etc - End of day, count / close the register, turn out lights and lock store Caregiver Troy Community Care 8627 Troy Street, Spring Valley, California 91977 Length of Employment: January 2003 – September 2004 Description: Assist the elderly patients with daily activities Responsibilities: Assist elderly patients with: bathing, grooming, bathroom, feedings, taking medication, some cleaning, make appointments with doctors, arrange transportation and serve as a companion for clients & regularly checked on patient throughout the night Receptionist MLM World News (Multi-Level Marketing) 3633 Camino Del Rio South, Suite 107, San Diego, California 92108 Length of Employment: March 2001 – April 2002 Description: O ce based, handle a variety of administrative support and tasks Responsibilities: - Make co ee every morning - Answering phones and transferred calls to correct recipient - Received visitors - Ran errands - Sorting and distributing mail - Light cleaning Drive-Thru Cashier Wienerschnitzels 1852 Rosecrans Point Loma, California 9210 Length of Employment: June 1999 - February 2000 Description: Drive Thru Cashier Responsibilities: - Took orders from walk-up window and Drive-Thru - Cleaning - Helped with cooking if needed - Restocking Educational Attainment Mar Vista High School 505 Elm Avenue, Imperial Beach California- Personal Data Age: 40 years old Date of Birth: January 13th, 1983 Civil Status: Single Character References Luis Carballo - Jennyfer Mendoza - Jhayne Guarino -