Jessa Sariana

FINANCIAL ACCOUNT MANAGER / BOOKKEEPER / GENERAL VA / CUSTOMER SUPPORT

Extremely motivated to constantly develop my skills and grow professionally with more than 8years of experience in customer service, data entry, bookkeeping and account management. My goal is to assist clients in fulfilling their business requirements and objectives.

I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.

I am an analytical person and I don't like the feeling of unresolved that is why I always check if there's any flaw with the resolution that I make and always makes sure that I get the right action on every step that I do which also makes me very keen to details.

TOOLS---------------------------------------------------------------------------------------------

XERO

QuickBooks

Zendesk

Salesforce

JIRA

DEXT

Hubspot

Telleroo

MS Office 365

MS SharePoint

MS Outlook

MS OneNote

MS Authenticator

MS To Do

OneDrive

MS Teams

MS Excel

MS Word

MS Powerpoint

VES

AUMcentral

Onesite Accounting

WhatsApp

Zoho

Gmail

Zoom

Skype for Business

Calendly

Canva

Google Drive

Google Meet

Google sheets

Google Keep

Google Chat

Google Docs

ASANA

Experiences in -----------------------------------------------------------------------------------

Bank Reconciliation

Accounts Receivable

Accounts Payable

Payout reports

Payment Run

Amazon Statements

Email Management

Invoice entry

Bill entry

Payroll

Bank Statement

Order Processing

Client Management

Scorecard Reporting

Late Fee Analysis

Utility tracking

Invoice Research

Bookkeeping

Project Management

SOP

Training Materials

Create Documents

Lead / Supervisor / POC

Outbound / Inbound calls