Jessa

I am an IT graduate and experienced Virtual Assistant with a strong background in website management, digital marketing support, and workflow automation. Over the past several years, I have worked with clients remotely to help streamline their operations, improve their online presence, and manage day-to-day administrative tasks efficiently.

My expertise includes managing websites using platforms such as WordPress, Wix, Kajabi, and Thinkific. I assist clients with updating website content, maintaining site functionality, optimizing pages for SEO, and ensuring a smooth user experience. I also have experience using tools like SEMrush to support keyword research and on-page optimization strategies that help improve search visibility and website performance.

In addition to website management, I specialize in workflow automation and systems integration. I use tools such as Zapier, Zoho, and Dubsado to create automated processes that reduce manual workload and improve business efficiency. These automations help clients save time, streamline communications, and keep their operations organized.

I also provide digital marketing and social media support by creating and scheduling content using platforms such as Planoly, Tailwind, Later, and Meta Business Suite. I help monitor engagement, generate leads through online research and outreach campaigns, and prepare analytics reports to track campaign performance.

My previous experience in technical support roles has strengthened my problem-solving skills and ability to troubleshoot issues quickly. I am comfortable working with various tools and technologies and can adapt easily to new systems and workflows.

I am highly organized, detail-oriented, and committed to delivering reliable remote support. I enjoy helping businesses improve their systems, manage their online presence, and focus on growth while I handle the technical and administrative tasks behind the scenes.