I have been a technical support representative for almost 9 years. Handling ADSL,Cable and Wireless broadband, web based and application based email client,phone repairs. Additional to that I also have more than 3 years of experience with customer service covering billing inquiries and sales. I also have a short experience with appointment setting for health insurance. With my expertise I can say that I can handle customers well. Based on the length of service I can also say that I am an efficient employee.