Jerusalem Agapito

With more than 12 years of proven experience providing customer service in the banking industry, I am confident I will make an immediate contribution to your company.

I have demonstrated the ability to effectively handle situations while working within policy, procedures and standard processes. I have seen and experienced various and difficult situations and this helped me gain confidence to analyze, prioritize and resolve client requests and improve my decision making quickly and effectively especially when it comes with dealing with customers’ needs.