Jerrymaye Pino

Jerrymaye Pino

$6/hr
Customer Service Representative
Reply rate:
50.0%
Availability:
Hourly ($/hour)
Age:
29 years old
Location:
Cebu, Philippines, Philippines
Experience:
10 years
About

Hi, my name is Jerrymaye, and I have over nine years of experience in sales, customer service, and technical support. Throughout my career, I have worked with various industries, including software development, healthcare technology, and digital marketing, helping customers resolve concerns, manage accounts, and optimize their experience with products and services.

Professional Background:

Most recently, I worked as a Technical Support Representative at Dexcom, assisting patients with their medical devices, ensuring they had the right guidance to manage their health effectively. Prior to that, I was a Web Advisor at Newfold Digital, where I helped customers enhance their online presence through website design, SEO, and web hosting solutions.

I also have a strong background in sales and customer engagement, having worked as a Telesales Associate at Live2Sell, handling outbound calls and IT report offerings, and as a Customer Service Representative at Concentrix, where I managed high volumes of customer interactions, resolving concerns with efficiency and empathy.

What Makes Me a Great Fit:

What sets me apart is my ability to blend sales expertise with exceptional customer service. I am highly organized, a strong communicator, and always strive to provide solutions that not only resolve issues but also enhance customer satisfaction and loyalty. My experience across different roles has honed my problem-solving skills, my ability to multitask under pressure, and my adaptability to various industries.

I am excited about the opportunity to bring my skills and passion for customer engagement and sales to this role. I look forward to discussing how I can contribute to your team.

Languages
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