Jerome Maquito

A seasoned professional with a decade-long tenure in Customer Support, coupled with three years of impactful contributions as a Virtual Assistant. Adept at seamlessly blending expertise in customer-centric resolutions with the versatility of remote administrative support.

Throughout a decade in Customer Support, honed an extensive skill set in resolving complex queries, managing escalations, and fostering exceptional customer experiences. Known for a proactive approach in addressing customer needs, mitigating issues, and delivering top-tier service.

In the realm of Virtual Assistance, amassed three years of invaluable experience in providing remote administrative support, handling diverse tasks with precision, and ensuring seamless operations for clients. Proficient in managing schedules, handling emails, and facilitating various administrative duties with efficiency.

Bringing together a unique fusion of customer-centricity, administrative finesse, and a decade-long commitment to delivering unparalleled support. Thrives in both virtual and customer-facing environments, consistently surpassing expectations through a blend of proactive problem-solving and a strong customer focus.