Jerome Agonia Morales

I've been working in customer service for 8 years. I started as a collections support representative in 2015. As a collections support representative, my main responsibility was to collect payments and provide assistance in payment arrangements. I also worked as a Customer Service Associate for an information management company. My task includes placing orders for customers if they need pickup or retrieval of documents. I am also answering customer inquiries via email, providing price estimates, track orders, and answering billing-related questions.