- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 26 years old
- Location:
- Tarlac City, Central Luzon, Philippines
- Experience:
- 4 years
About Me
Professional
and
Experienced
Customer
Service Representative handling Outbound
and Inbound Calls with various accounts.
Education
JERICHA
CORPUZ
CUSTOMER SERVICE REPRESENTATIVE
St. Matthew Christian Academy
2011 - 2015
Highschool
Tarlac State University
2015 - 2019
BSED Major in English
Work Experience
Contact
Sitel
Nov 2020 - June 2021
Customer Service Representative
003 Sitio Lote Brgy Central Tarlac City
-
https://www.facebook.com/jerichacorpuz
?mibextid=LQQJ4d
-
Skills
Communication Skills
Customer Service
Handled Auto & Home insurance Inbound account. Dealing
with the customer’s concern about their account like for
example; billing, some changes on their account and etc.
Teletech
Oct 2021 - March 2022
Customer Service Representative
Handled Healthcare Inbound & Seasonal account. We were
the frontliners of their healthcare insurance. We are asking
some questions so that we can filter the appropriate insurance
for them.
Startek
Nov 2022 - May 2023
Customer Service Representative
Handled Back office account of one of the most popular
internet provider in US. We are processing port in request
orders of the customers and we are calling them if there is
some rejections regarding their request.
IHG HOTELS & RESORTS
May 2023 - Present
Customer Service Representative
Computer Navigation
Creative
Assisting guests for their Hotel reservations, Points rewards
and other hotel concerns.
