I am a skilled Customer Service Representative working for almost 5 years on the said position. I handled telco accounts, auto and home insurance, healthcare account and hotel reservations. I handled customer inquiries such as billing, account changes or concerns, upselling, updating information of the customers on their accounts and etc. I am good at communication, problem solving, multitasking and customer service. I am also a keen observer, tech savvy and a cheerful co-worker.