Jercris Fragata

3 years of solid experience as Propertyware Support Specialist providing support to all clients (B2B) in relation to:

•General Setup
•Creating of Buildings, Units, Houses & Apartments, Lease Agreements, Tenant Move-in/Move-out Process, Update Tenant Deposits and Entering Vendor Bills.
•Reports/Statement Generation
•Reconciliation
•Bookkeeping, Researching and resolving balance discrepancies
•Sites configuration (WordPress)
•Marketing Properties (email marketing, internet research, social media marketing, ad postings.)
•ePayment, credit card, check scanner and eSignature

Also knowlegeable using other software such as Quickbooks, Buildium, Bill.com and Appfolio.

More than 3 years experience as Technical Support Specialist supporting internet service provider, networking devices, mobile phone, tablet, laptop/desktop and different operating system.

English communication is not an issue as I have been working in the BPO industry for more than 5 years.

Have a reliable DSL internet connection and 1 backup internet, 2 laptops with a good specification.

Character is doing the right thing when nobody's looking. There are too many people who think that the only thing that's right is to get by, and the only thing that's wrong is to get caught. ~J.C. Watts