Jeralene Q. Antolo

I am a highly skilled customer service and sales professional with a proven track record in email, chat, and phone support, specializing in e-commerce support (Shopify) and multi-channel outreach. My expertise extends beyond traditional customer service—I focus on delivering solutions, optimizing processes, and driving business growth.

With over 5 years of experience, I have mastered the art of customer engagement, problem resolution, and lead conversion. I understand that businesses don’t just need support; they need a strategic partner who can enhance customer experiences, increase retention, and drive revenue. That’s where I come in.

✅ Customer Support Expert – Skilled in handling inquiries, complaints, and escalations with efficiency and professionalism across multiple channels.

✅ E-Commerce & Shopify Mastery – Experienced in order management, refunds, returns, and customer retention strategies to improve brand trust.

✅ LinkedIn Appointment Setting Pro – Expert in generating high-quality leads and booking appointments to fuel business growth.

✅ Multi-Channel Outreach – Proficient in engaging customers via email, WhatsApp, phone, and social media, ensuring maximum reach and impact.

✅ Sales & Retention Focused – I don’t just assist customers; I create opportunities, convert leads, and build long-term relationships that drive revenue.

I thrive in fast-paced environments and am quick to adapt to new tools, strategies, and customer expectations. My ability to handle high volumes of interactions while maintaining quality and efficiency makes me a valuable asset to any team.

Beyond providing exceptional service, I bring a proactive, results-driven mindset that ensures businesses don’t just meet their goals—they exceed them. I take ownership of challenges, find innovative solutions, and consistently deliver outstanding customer experiences.

If you're looking for a high-impact professional who can enhance your customer service, optimize your sales funnel, and drive meaningful engagement, let's connect. I am ready to bring dedication, expertise, and measurable results to your business