Jerah Bugto

I'm Jerah, Customer support for 7 years. I initially worked as restaurant staff and afterward, started as a call center agent where I learned and honed my skills until I worked as a Virtual Assistant. I have worked as a Phone Customer Service Representative, Sales, and Technical support with experience in eBay, Mediacom, and Sprint. Some of the tasks that I've done are providing support via email, social media support, remote support, and decision-making on a case. I also worked as a back office team for a bank holding company where I decide on card disputes. As a Virtual Assistant, my tasks include data entry, processing applications, new leases and renewals, answering calls and emails, following through with job requests, and many more. I'm proficient in working during peak hours, handling customers queue, and multitasking in certain circumstances while keeping it professional. I guarantee 100% dedication and quality of support. I am comfortable working independently or as a team member. Your organization will benefit from my loyalty, honest performance, strong process improvement orientation, and my ability to communicate with you openly. Feel free to connect with me for any business opportunity ahead. Thank You!