Jenny Rose Ballados

I have been in the customer service industry (BPO) for almost 10 years and have great English skills both written and spoken with drive to ensure great customer experience in every interaction. I was a Quality Assurance Specialist and eventually, an Operations Supervisor who reinforce effective actions to meet performance goals as per client expectations or even exceed them.

I have great interpersonal skills and a great problem solver who can work under pressure with minimal supervision. Knowledgeable with Microsoft Office, Google Suite and other internet applications.

I am looking forward to becoming an asset to your company!