JENNY PEARL
MAGALLEN
VIRTUAL ASSISTANT
WORK BACKGROUND
Customer Service Representative
KidzMondo, Qatar|-
MY BACKGROUND
I am a rockstar customer service
representative with a proven track record in
all aspects of telemarketing currently sharing
my skills in Virtual Assitance.
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes. Main duties
include securing of payment, verifying and adjusting billing as needed.Keep contingency lists incase
of emergency and communicate any necessary messages.Utilize independent and empowered
decision making skills to assist customers.
Customer Care Specialist(Tax Support)
American Express | 2016
Handle customer queries about credit accounts record.Professionally handle high volumes of
incoming inquiries from customers calls.Maintain a balance between company policy and customer
benefit in decision making.
Customer Service Representative
PROFESSIONAL SKILLS
Software: Canva, Filmora 9, Buffer, Google
Docs/Sheets, Gmail,Wordpress
Macy's Omnichannel |-
Responsible for providing product and service information, and resolving product and service
problems. Main duties includes clarifying the customer's complaint; determining the cause of the
problem; selecting and explaining the best solution to solve the problem.
Sales Marketing Executive
HLC Construction and Development Corporation | 2013
I make marketing strategies to promote our brand and boost our sales.I schedule meetings to clients
for prospecting. Also, I prepare several documents for different clients for approval of their housing
application.I conduct site trippings and make proposals to potential clients.
REACH ME AT:
Mobile: -
Address: Bucana, Lasang, Davao City,
Philippines 8000
Email:-Skype:jennypearlmagallen
LinkedIn:
www.linkedin.com/in/jennypearlmagallen
Finance Specialist/Administrative Assistant
Academia De Davao College|-
keep Accounts and Records and updates financial records by documenting each transaction, and
processing invoices and orders. Main duties includes ensuring that the school's accounts conform to
standard principles of accounting and regulations. Preparing and filing reports that highlight the
school's financial condition are also my duties.
EDUCATION BACKGROUND
Holy Cross of Davao College
Bachelor of Science in Commerce
Major in Banking and Finance, 2009
Virtual Assistant Bootcamp
Online Course, 2019
MAIN INTERESTS
- Photo Editing
-Video Edting
-Social Media
- Baby Fashion
-Blogging/Vlogging
