Jenny Lilan

Jenny M. Lilan ISA/VA hello@rhttps://profile.indeed.com/? hl=en_PH&co=PH&from=gnav-jobseekerprofile--profile-one-fr EMAIL AD:-| PHONE: -/- PROFILE: Versatile virtual assistant with 3+ years of experience as a Virtual Assistant in Appointment Setting, Lead Generation, Cold Calling, Inside Sales, and Administrative Support for B2B and B2C clients. Skilled in online research, data mining, and managing CRM tools to optimize efficiency and client engagement. Successfully generated over 500 qualified leads in a quarter, demonstrating a proactive approach to meeting business goals. Known for exceptional communication, organization, and adaptability. I thrive in fast-paced environments with minimal supervision. Work Experience: MOVING THE TRIANGLE REALTY REAL ESTATE ISA NOV 2024 - MAY 2025 (Project Based) Primary Role 1: ISA The Inside Sales Agent (ISA) prospects for new clients, cultivates client relationships, sets client appointments, and manages all leads within the contact management database. Calls are made each day to reach potential clients, obtain the necessary information to qualify them for an appointment, and schedule meetings with the listing and/or buyer specialist(s). Solid communication and English-speaking skills History of dials and scheduling appointments Make follow-up calls to leads to schedule appointments for online lead conversion Add appointments to agent's calendar and notify agent of dates and times of set appointments and include lead contact information Make cold calls to FSBOs, Expired, and perform circle prospecting, as needed Update agent each morning with daily agenda items Update agent at the end of the day Primary Role 2: Database Management I Lead Coordination Organize and manage database Assign leads to listing alerts Assign contacts to market reports and/or auto plans Tag database contacts with smart filters for efficient tracking and reporting Nurture and qualify leads by assigning to listing alerts and auto plans, updating lead status to hot, watch, nurture or unqualified Setting tasks and reminders to follow-up with leads and schedule an appointment Assigning lead to agent once appointment is scheduled Review lead activity and market report activity daily and follow up as appropriate based on who is active Set lead routing rules to systemize process for new leads to automatically be assigned to auto plans Ensure lead parsing is in place for leads from external sources Manually add leads from external sources not using lead parsing, route to appropriate agents and add to auto plans Use internet to search for Brivity Valuation Site (seller) leads, which are missing contact information, add information to lead (specifically email) and assign lead to appropriate market report and/or auto plan WHEELZY INC INSIDE SALES ASSOCIATES LEAD GENERATION SPECIALIST MAY- NOV 2024 (Project Based) Serve as the linchpin of the organization's sales efforts, converting leads into meaningful opportunities, nurturing relationships, and maintaining a robust pipeline through proactive client engagement and lead management. Contact potential clients and either close the deal. Conduct market research to find potential clients or target audiences. Maintain accurate and up-to-date records of leads, including their stage in the sales pipeline. Send follow-up emails, share content, or provide information to keep leads engaged. Stay updated with the latest trends, tools, technologies, and practices within their domain. Conduct research to support ongoing projects or organizational needs. Ensure that processes, products, or services meet industry standards and organizational goals. EVEVE LTD INC. LEAD GENERATION SPECIALIST APR 2023 - FEB 2024 (Resigned due to my son’s accident) contact potential clients and either close the deal for the subscription. Conduct market research to find potential clients or target audiences. Maintain accurate and up-to-date records of leads, including their stage in the sales pipeline. Send follow-up emails, share content, or provide information to keep leads engaged. TASKUS OUTSOURCING PHILIPPINE INCORPORATION CSR/SUBJECT MATTER EXPERT SEPT 2018 - APR 2023 Stay updated with the latest trends, tools, technologies, and practices within their domain. Conduct research to support ongoing projects or organizational needs. Ensure that processes, products, or services meet industry standards and organizational goals. Conduct coaching and mentoring sessions to newly hired teammates. MIGDAL COMMUNICATION SERVICES CUSTOMER SALES ASSOCIATES MAR 2018-SEPT 2018 Respond to Customers via chat/email/phone. Process orders via shipment and follow up with customers for updates and promotions. Generates lead and data mining in public websites or online sources of suppliers in the US, Canada, and Australia to offer the product via email or outbound and maintain business relationships in ordering the product regularly. MAXSPEED WEB SERVICES SALES SPECIALIST/ADMIN VA JUNE2016-FEB2018 Generate leads, build a list of prospective clients. Send out outreach emails/DM to clients. Manage leads in the CRM/Spreadsheet, and schedule appointments and meetings. Search public websites or online sources for Ideal Customer Prole (ICP) contact information. Cold calling and appointment setting for a solar company, B2B telemarketing, and administrative tasks. ALORICA (Previous Expert Global Solutions) CUSTOMER SALES REPRESENTATIVE MAR 2013-FEB 2016 (Resigned/moved in La Union) Respond to Customer's inquiries and set up a new account for new customers or add subscriptions to existing customers. Upsell additional services or add-ons for existing customers. Make documentation as to performance in meeting monthly sales goals. REFERENCE: NAME: RUBIN TABARERA PHONE NUMBER:- EMAIL:- NAME : KENNETH BRAVO PHONE NUMBER:- EMAIL:-OM COMPANY: WHEELZY INC. EDUCATION: SCHOOL YEAR:- SCHOOL: Central Ilocandia College of Science and Technology COURSE: Bachelor of Criminology YEAR:- SCHOOL: Don Mariano Marcus Memorial State University Mid-La Union Campos COURSE: AB Political Science YEAR: 1992 - 1996 SCHOOL: Bacnotan National High School COURSE: High School YEAR: 1986 - 1992 SCHOOL: Bacnotan Central School COURSE: Elementary PERSONAL BACKGROUND: ADDRESS: 133 NORTHEAST POBLACION, BACNOTAN, LA UNION, PHILIPPINES 2515 AGE: 44 BRTHDATE: JULY 9, 1980 BIRTHPLACE: SAN GABRIEL, LA UNION PHILIPPINES STATUS: SINGLE MOTHER SON: JENDEL RIAN TEODORO LILAN AGE: 17 BIRTHDATE: OCT. 13, 2007 JHAYDEN KAEL EPHRAIM LILAN AGE: 9 BIRTHDATE: JAN. 05, 2016