Jenny Jhon Sumulong

I’m a dedicated Virtual Assistant with over six years of experience in customer service and client support, both in BPO settings and remote freelance roles. I’ve built a strong foundation in handling customer concerns with empathy, patience, and clear communication qualities that have consistently helped me resolve issues efficiently and leave a lasting positive impression.

Alongside my customer service background, I’ve developed skills in social media management where I’ve helped small businesses and entrepreneurs maintain an active, engaging presence online. From scheduling posts and responding to messages to creating content using tools like Canva, I’ve supported brand visibility and audience engagement across platforms like Facebook and Instagram.

I’m currently expanding my skills in digital marketing by learning funnel building using platforms like GoHighLevel and Systeme.io. I’m fascinated by how funnels can turn cold traffic into loyal customers, and I’m excited to apply this knowledge to help clients grow their businesses in a more strategic and automated way.

What sets me apart is my proactive mindset, willingness to learn, and genuine care for the people I work with. Whether it’s responding to customer inquiries or helping build a marketing workflow, I approach every task with focus, integrity, and a goal to deliver results.