Jennilyn Arizo

JENNILYN L. ARIZO  Blk 24 Lot 61, Minuyan Proper, San Jose Del Monte, Bulacan, Philippines  - - Professional Summary   Result-oriented and customer service professional who excels at uncovering customer needs and finding solutions. Top performer with a consistent track record of meeting and exceeding goals Friendly, enthusiastic and highly motivated Work Experiences Teleperformance Philippines (BPO) Position: Team leader – Operations- Teleperformance Philippines (BPO) Position: Technical support representative- Expert Global Solution (BPO) Position: Recruitment specialist- Marcel Trading Corporation Position: Encoder May- August 2011 Educational Background College  Asian Institute of Science and Technology o Business Information Management Skills: - Excellent verbal and written communication skills Strong problem-solving ability High customer service standard Skilled on doing deep dive and root-cause analysis Leadership and management skills Microsoft office proficient (Excel, Word, Power point) Character References: Randell Lampa – Assistant Call Center Manager  Mobile number:- Dennis Lumagbas – Assistant Call Center Manager  Mobile number:-