Jennilyn Arizo

Here are my skills:

-         Excellent verbal and written communication skills

-         Strong problem-solving ability

-         High customer service standard- I have 8 years of customer service experience

-         Skilled on doing deep dive and root-cause analysis

-         Leadership and management skills- I have 4 years of experience as a team leader handling 15 agents who's in charged of providing world class customer service

-         Microsoft office proficient (Excel, Word, Power point)

• I have experience as recruitment specialist in a BPO company