JENNIFER WILLIAMS
Lubbock, TX / - /-/ LinkedIn
SUMMARY AND PROFILE
Executive level strategic partner and value creator, dedicated leader and trusted advisor known for my passion and creative approach to challenges facing our workforce. Demonstrated success reorganizing key business functions, improving employee retention therefore engagement and revitalizing corporate culture.
Signature Strengths
Revenue / Profit ImprovementBusiness DevelopmentBusiness Turnaround
Operations ManagementContract NegotiationsBusiness Expansion
Critical Problem SolvingRelationship BuildingBusiness Strategic Management
MANAGEMENT
HUMAN RESOURCES
ID & Implementation of EE KSAs Onboarding/Training Legal Compliance
Employee Relations & Retention Strong Analytical Skills Risk Management
Recruitment Efficient Communicator Policy/Procedure Dev & Utilization
PROFESSSONAL EXPERIENCE
Parkhill formerly known as Parkhill, Smith & Cooper, Inc. Lubbock, TX
Human Resource Director
6/2006 – 3/2024
Architecture/Engineering firm with locations throughout Texas, New Mexico and Oklahoma designing a wide variety of government, institutional and commercial projects around the world.
Recruited and hired over 1,400 employees, prescreened for all positions, negotiated offers.
Triaged employee grievances through employee relations, coached through independent and team performance strategies.
Oversaw all benefits until new position of Benefits Coordinator was created (6 years).
Created successful retention strategy in a candidate-driven, A/E economy which resulted in a culture shift.
Successfully passed 4 OFCCP/DOL audits (random selection, not complaint based).
Business Partner for 7 firm acquisitions over the course of 17 years.
Chaired Building Community Initiative since inception that donated 1% of profits back to the community.
Conducted & 200 Stay Interviews and reported feedback to leadership for further action.
Dr. Ayman Karkoutly Lubbock, TX
Medical Sonographer/Assistant/Office Manager
5/2001 – 6/2006
Cardiologist serving West Texas population for cardiac maintenance as well as surgical interventions.
Made rounds of in hospital patients, comforting distraught family members, and researched financial assistance for Rx.
Conducted cardiac stress test (treadmill & chemical), cardiac ultrasounds, carotid/femoral/venous/AAA Doppler’s.
Triaged patient questions, managed office visits, maintained medical records.
Recruited office staff as needed, trained new hires and networked with other medical professionals.
Texas Tech University Housing and Dining Department Lubbock, TX
HR Assistant
10/1996 – 5/2001
Department was responsible for TTU housing and dining personnel (2,000+).
Implemented new timecard system, assisted controller with budgeting reports due quarterly.
Recruited, hired and on boarded new employees.
Conducted tours of TTU housing and dining facilities to incoming students, triaged grievances and escalated as needed.
EDUCATION AND OTHERS
Texas Tech University 2002
BS Exercise & Sports Sciences (Kinesiology)
PROFESSIONAL DEVELOPMENT & AFFILIATIONS
Parkhill Leadership Academy 2013
Created and maintained Parkhill Public Speaking Forum (2017 – Current)
Instructor of SHRM Certification Prep through TTU & LCU (2015 – Current)
TTU HR Roundtable Member (2019 – 2020)
Lobbied on behalf of Private Businesses with SHRM National, Washington D.C. (2014 & 2015)
TTU Career Center Advisory Board Member (2015 – 2019)
Lubbock SHRM Member (2006 - Current), Rising Star Award (2011)
Lubbock SHRM Board Member (2009 – 2018) President & Pinnacle Award 2016
National SHRM Member (2006 – Current)
North Texas Industry Liaison Group Member (2018 – Current)
Parkhill Client Relations Excellence Award (2022)
Parkhill Associate (2022)
Parkhill Connections/Leadership Development (2023)
Leadership Lubbock (2024)
Personal Involvement
Covenant Children’s Hospital Family Advisory Council (2018 – Current)
Llano Walk to Emmaus Community Member (2010 – Current)
C.A.S.T. for Kids Board Member (2018 – Current)
Covenant Children’s Hospital Pediatric Comfort Committee (2020 – Current)
