Jennifer Stanfill

Results-oriented and seasoned Team Leader with five years of hands-on experience in leading technical support representatives in a fast-paced call center environment. Skilled in providing top-notch customer service, resolving complex technical issues, and ensuring customer satisfaction. Adept at optimizing team performance through effective coaching, mentoring, and performance management techniques. Proven track record of meeting and exceeding KPIs, enhancing operational efficiency, and maintaining high-quality service delivery. A collaborative and approachable leader committed to fostering a positive and motivated team culture.