Jennifer Simonazzi

I’m a bilingual (English-Spanish) technical writer, content strategist, and translator with 4+ years of experience helping software companies bridge the gap between technology and users. My passion lies in creating clear, engaging, and technically accurate content for both end-users and developers.

In my current role, I own the end-to-end process of producing user-facing software documentation for internal tools and client-facing platforms, primarily hosted and version-controlled on GitHub. I design and implement scalable documentation systems to support product updates, onboarding flows, feature releases, and API references. My work also extends to UI microcopy, help center articles, and strategic content planning for support channels and marketing collateral.

At my previous job, I maintained internal documentation libraries for proprietary software tools and operational processes, ensuring clarity, consistency, and adherence to brand voice. I’m skilled in tools like Notion, SharePoint, WordPress, Adobe Creative Suite, and various project management platforms (ClickUp, Linear).

Beyond technical writing, I have solid experience in copywriting, SEO content creation, and adapting content for diverse audiences across web, marketing, and social media platforms.

I’m experienced working cross-functionally with developers, designers, product managers, and marketing teams. My approach is collaborative and detail-oriented, focused on producing high-quality documentation that enhances user experience, reduces support costs, and contributes to successful product adoption.

I enjoy crafting technical guides, API documentation, UX copy, blog posts, or translating user manuals, and I’m driven by a commitment to clarity, usability, and impactful storytelling. I’m always eager to learn new tools and technologies and to contribute to innovative projects that connect people and products seamlessly.