Jennifer Maninantan

WORK EXPERI ENCE BDC Angels APPOINTMENT SETTER Jennifer Maninantan VIRTUAL ASSISTANT Isabela, Negros Occidental, Philippines-- @jennifersamiomaninantan PROFILE Enthusiastic and dedicated Virtual Assistant with 8 years of experience in the administrative management and call center field. I am always excited to be part of a strong team and share my skills to gain success with the team. EDUCATION January 2021-August 2022 Setting appointments for a luxurious car dealership based in Maryland Giving basic information about vehicle inquiries Doing follow up email, texts and calls to set confirmed appointments. Rocket Station VIRTUAL ASSISTANT November 2019-December 2021 Part of the Disposition Team, handling security deposits Finalizing the disposition, handling final inspection and disputes TGK-Asia January 2018-November 2019 CONSULTANT | CUSTOMER SERVICE 80% Email Technical Support and 20% Inbound calls support Troubleshooting with the customers and providing general information Century Hotel-Qatar FRONT OFFICE AGENT May 2015-December 2017 Check-in and check-out guests, Assisting with guests reservations both phone and walk-ins Arvato Bertlesman December 2014-April 2015 ADVISER | CHAT/EMAIL SUPPORT Helping customers place their advertisements on the 1st page of the search engine using report analytics and keyword search Convergys-Libis June 2013-December 2014 BILLING SUPPORT-MICROSOFT OFFICE 365 DIMPLOMA IN HOTEL & RESTAURANT MANAGEMENT -Sumulong College of Arts & Sciences REFERENCE Kristine Zerrudo Manager-Rocket Station Assisting customers with their billing inquiries Explaining their bill and process disputes Providing general information about our products SEMI NARS | TRAI NI NGS High Five Online Training & Tutorial VIRTUAL ASSISTANT SKILLS TRAINING >Google Products >Social Media >Prospecting & Lead Generation >Email Marketing >Online Bookkeeping Coursebelt SOCIAL MEDIA MANAGEMENT 101 COURSE January 02, 2021 SKI LLS -Solution-oriented -Time management -Microsoft Programs -Email Management -Customer Service -Infographic making -Data entry -Communicative -Organizational Skills -Case Management -Spreadsheets -Simple image edit