Jennifer Lynn Falls

I have been working in the BPO industry for 3 years as a customer service representative. I have come across different kinds of customers that helped me to gain the skills that I have acquired through the years I have been working as a CSR. I was a chat and email support agent in which I handle multiple customers at a time and made sure to provide them the best service I can give.

I am also keen on details since I handle billing and finance. I am always willing to learn new things and become better at it.

I can also do excel, data entry, research, and technical support.