Jennifer Amarachi Ossai

I'm Ossai Jennifer Amarachi, a detail-oriented and passionate Healthcare Virtual Assistant with 3 years of experience in patient care, administrative support, and medical documentation. My diverse background combines hands-on nursing experience with a knack for tech and data management.

Clinical Expertise:

• Provided comprehensive care to over 50 geriatric patients, improving outcomes by 30% through chronic disease management.
• Conducted in-depth patient assessments (physical & psychological) to enhance care plans and patient satisfaction.
• Responded to medical emergencies, implementing evidence-based wound care protocols that reduced infection rates by 20%.
• Educated patients and families on self-care and treatment options, increasing understanding by 40%.

Virtual Assistant Skills:

• Managed scheduling and referrals for 100+ patients, boosting appointment efficiency by 35% using Kareo EHR.
• Facilitated communication and handled 50+ virtual consultations weekly, enhancing patient engagement and satisfaction.
• Utilized Calendly to streamline appointments, reducing scheduling conflicts by 25%.
• Monitored patient progress and medication adherence, achieving a 90% adherence rate through effective follow-up.

Tech Savvy and Data-Driven:

• Conducted research and data analysis for National Policy on Tropical Skin Care.
• Supported research design and participated in data collection across multiple studies.
• Prepared and presented research findings at national/international conferences, influencing policy and practice.
• Completed on-demand IT Skills Training program, expanding my digital toolkit.

I'm a quick learner, a problem-solver, and a team player. My dedication to patient care, combined with my tech skills and data analysis experience, makes me a valuable asset for any healthcare team.