Jennie Espino

I have been in the BPO industry for 10 years and handled U.S. campaigns for a Customer/Technical Support position. I am able to do this whether through phone, email, chat or messaging as I have experience with all four. I'm a very competent Technical/Customer Support Specialist and I see to it that I deliver a service-focused and hard-working attitude. I am enthusiastic, confident, professional, and have a friendly telephone manner. I have an accurate data inputting skills, excellent time management skills and a self-motivated attitude. I am excellent in English verbal and written communication skills. I am efficient, organized and committed to quality. 

I had an experience with Applied General Agency regarding lead generation and cold calling. I am very motivated and efficient in making deals with customers wherein we should know how to grab their interest and we should also be clear with our objective about what we have to offer. I also had an experience in telemarketing for Newspaper Solicitation through Daily Times Newspaper.