Jenie Vhic Paguia

JENIE VHIC LOUIS PAGUIA GENERAL VIRTUAL ASSISTANT DATA ENTRY SPECIALIST CREDENTIALING SPECIALIST CUSTOMER SERVICE REPRESENTATIVE PROFILE SUMMARY Enthusiastic and highly skilled individual adept at working in both team-based and independent capacities. Strong work ethic, excellent organizational skills, and a proactive approach. Excited to take on new challenges and contribute to a successful team. Reliable and punctual Virtual Assistant with a strong focus on organization and attention to detail. Committed to delivering exceptional customer service and continuously improving professional skills. Eager to learn and grow within a professional organization. Your satisfaction and success will be my top priority. SKILLS Advanced computer literacy skills Organizational skills Administrative skills Strategic planning and scheduling skills Calendar management skills Time-management skills Verbal and written communication skills CONTACT DETAILS PHONE NUMBER: - EMAIL ADDRESS:-WHATSAPP:- SKYPE ID: LIVE:.CID.3E3D36AE506F19BE ONLINE JOBS PH LINK: HTTPS://WWW.ONLINEJOBS.PH/JOBSEEKERS/INFO/- EXPERIENCE TELEVINE THERAPY CLINICAL VIRTUAL ASSISTANT Providing administrative support which includes data entry, appointment scheduling, email management, record management, and time-keeping. Acts as a primary liaison between clients and clinicians Organize, facilitate, and submit clinicians' requirements for credentialing (Outpatient & School) Managing inbound and outbound calls to and from clients, contracted billing company, and US healthcare insurance companies regarding inquiries, appointments, and data verification. Obtaining medical history; Navigating through our EMR (Electronic Medical Records) system. Verifying the healthcare insurance coverage and eligibility Help manage social media accounts HAMMERULO DATA CORP CREDENTIALING SPECIALIST Create and maintain licensing, credentials, and insurance records Conduct research on updated state and federal regulations and policies Release information to requesting agencies and public inquiries when required by law Help develop internal credentialing processes Monitor license and credential expiration dates and advise staff members of required “renew by” dates Ensure the facility and staff members are maintaining compliance with regulatory and accrediting institutions NON-PARCEL FREIGHT SPECIALIST Enters charge-level data and then performs basic audit functions utilizing custom Audit support’s main focus will be to support the account manager on day-to-day invoice audit-related processing. Checking and identifying all inconsistencies with all the rates used for freight and accessorial Preparing reports and communicating to clients/carriers about the disputes/audit findings and resolving them as soon as possible Ensuring all the billings/invoices are 100% accurate EXPERIENCE VXI SUBJECT MATTER EXPERT - TECHNICAL SUPPORT Provides general team support including answering questions, handling escalated calls Administers technical up-training and coaching sessions to Comcast team in groups and/or individual agents. Develop/enhance department technical training and coaching materials. Assisting in analyzing data to determine specific action plans to coach and up-train agents and staff. Makes sound recommendations for improvements in client and department tools and resources to improve efficiencies and customer experience. Continually maintain a working knowledge of all company products, services, and promotions CHARACTER REFERENCE NAME: JENINA MACABASAG NAME: GEM LYLE VILLARIN NAME: CYERILL TALABA Position: Virtual Assistant Position:Team Leader Position: Customer Service Rep Contact:- Contact:- Contact:-