I have accumulated a solid 7 years of experience in the BPO industry as a Customer Service Associate, where I refined and developed my skills and expertise. For the past 2 years, I have transitioned into the role of a Virtual Assistant, successfully undertaking various responsibilities. Throughout my career, I have performed administrative duties such as calendar management, document copying, phone answering, data transfer, web research and copywriting.
I have also held multiple data entry positions that involved efficiently handling customer requests, and inquiries, and tracking product codes.