Jenelyn Lavaro

Jenelyn J. Lavaro Email address:-Contact No.:- OBJECTIVE To be in an organization where I can share my skills, knowledge and expertise in attaining professional development. CORE COMPETENCIES Experience in Customer Service/Support Office Administration and Reporting Data Entry and Archiving Research and Documentation PROFFESIONAL EXPERIENCE Sales Coordinator/Customer Service Associate Flexo Manufacturing Corporation 275 A. Mabini St. Caloocan City October 2007 – December 2017 ▪ Corresponds to walk-in and phone inquiries of our Customers ▪ Prepares price quotation, receives and process orders ▪ Coordinates with our Production plant and monitors timeliness of delivery ▪ Resolves any sales related issues with customers. ▪ Supports the field sales team with others administrative task ▪ Prepares monthly, quarterly and annual sales report and analysis ▪ Conducts monthly survey with our customer for our continuous service improvement ▪ Files and Organize company documents for easy retrieval Data Encoder Philamlife Insurance U.N. Avenue, Manila December 2006 – October 2007 • Encodes and process Cash disbursements • Assist in preparation of Monthly reports • Supports the Accounting Dept with other administrative task. Retrieval Staff Equitable Computer Service 7th Floor Equitable PCI Bank Building Juan Luna Street Binondo Manila May 2006 – October 2006 • Retrieves Merchants copy of credit card receipts and verifies the validity of transaction • If the credit card transaction were invalid and fraud, process Chargeback Data Encoder Accenture Health Processing Incorporated 27th Floor GT Tower corner H.V. Dela Costa Street Gil Puyat Avenue Makati City November 2005 – January 2006 • Monitors the report request through the website of the company • Generate Report using the system of the company • Convert Text File Report to Excel File. Data Encoder New Achievers Industrial Marketing Inc. C. Cordero St. between 6th and 7th Avenue, Caloocan City April 2005 – September 2005 • Creates Purchase Order, Cash Purchase Order, Delivery Receipts and Sales Invoice • Monitors on time delivery of orders • Files company documents like Cash Purchase Order, Purchase order, Delivery Receipts, sales Invoice and Canvass Sheets. On-the-Job Training Philippine Long Distance Telecommunication Company Data-Network Surveillance Division – System Administration Makati Avenue, Makati City April – May 2004 • Operates the Customer Oriented Management Engineering Tool (COMET), one of the company systems. • Installs the system to different workstation • Creates circuit code and Phone Line (PL) number EDUCATIONAL ATTAINMENT Bachelor of Science in Information Technology Polytechnic University of the Philippines Sta. Mesa Manila- PERSONAL INFORMATION Birth Date: October 11, 1984 Birth Place: Quezon City Height: 5’3” Weight: 145 lbs. Citizenship: Filipino Religion: Jehovah’s Witness Civil Status: Married Character reference is available upon request.