Jenelyn Abaigar

JENELYN E. ABAIGAR Customer Service Representative About Me Block 67 Lot 19 Southville 8-B As a Customer Service Representative with over 7 years of experience, I have developed strong communication and problem-solving skills in fast-paced environments. I have worked with various clients, providing exceptional service and resolving issues promptly and efficiently. My goal is to ensure customer satisfaction and maintain a high level of service quality. I am passionate about delivering excellent customer experiences and contributing to the success of the organizations I work for. San Isidro Rodriguez Rizal WORK EXPERIENCE -- EDUCATION Bachelor of Science in Hotel and Restaurant Management University of Manila College undergrad 2005 - 2006 Secondary School E. Rodriguez Jr. High School- SKILLS AND EXPERTISE Concentrix February 2020 - December 2024 Customer Service Representative Shredding and Storage Management Managed customer calls for shredding and storage services, assisting with orders, payments, and account inquiries. Provided support via email, guiding customers through online account setup and order placement. Achieved high customer satisfaction ratings through efficient and friendly service delivery. Telus International Phil. November 2016 - February 2020 Customer Service Representative Financial Account Provided exceptional customer service as a Customer Service Representative for Financial Account at Telus International Phil. Assisted cardholders with card activation and transaction inquiries, ensuring a seamless experience. Attention to Detail Resolved customer issues promptly and efficiently, maintaining a Multitasking high level of satisfaction. Problem-Solving Time Management Communication E-mail handling Calendar Scheduling Developed strong communication and problem-solving skills in a fast-paced environment. REFERENCES Gilyen Oblino Sarah Mae Montanes Team Leader DepEd Teacher III Phone:- Phone: - Email :- Email : -