Jenelle Contreas

I worked in Teletech lipa as a csr for 5 years. we are taking inbound and outbound calls rom Australia answering their queries solving simple complaints and after 2 1/2 years I was assigned to be a case manager, wherein we case manage business accounts.

Im dependable, reliable and accountable for getting things done. I am flexible, a team player and interested in learning and because of that I’ve been an asset to every employer I ever had, because im accountable for results. 

I am dedicated towards my work. I trust people easily. I can’t say no if someone asks me for help in any work.

I have the ability to learn fast on the job and I can communicate with customers very well. I have a customer service background.

I love flexing my communication skills and interacting with customers.