JENALYN
LUMANTAS
Customer Service Representative
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AstorgaProperStaCruzDavaodelSurPhilippines-
EDUCATION
2010
Systems Technology Institute
Undergraduate of Information
Technology.
2022
University of Mindanao
Under-graduate of Bachelor of
Secondary Education Major in
English
SKILLS
I am hardworking, motivated, responsible, technically
inclined and values integrity person. I am well versed in
G Suite, and Microsoft Office, and skilled in
communicating with clients over the phone, chat, and
email. I am open with enhancement and new learnings,
for that I am eager to learn new tools in order for me to
do my job well.I believed my work ethics and experience
can be of a great help to you and to your company.
WORK EXPERIENCE
March 2017- March 2018
Teleperformance Davao
Technical Support Representative
Assist Customers with activating and
troubleshooting their internet modem
and television service over the phone.
June 2018 - February 2019
Alternative Network Resources
Computer Skills
Microsoft Word
Microsoft Excel
Microsoft PPT
IT Staff
Manages documents, negotiate
with the vendor, submit weekly and
monthly reports
February 2019 - March 2022
VXI Global Holdings BV
Account Associate
Assist Customers with their billing
concerns over the phone.