Jenalyn Lumantas

I am hardworking, motivated, responsible, technically inclined and values integrity. I have been providing excellent customer service for more than three years, and more than a year technical support experience through contact centers. I also have a non- contact center experience handling office works, like email appointment, and responding to email with client and or vendor concerns.

I am well versed on the following tools:

• G Suite

• Microsoft Office

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Outlook

A minimal experience with the following CRM tools:

• HubSpot

• Salesforce

I am skilled in communicating with clients over the phone, chat, and email. I am open with enhancement and new learnings, for that I am eager to learn new tools in order for me to do my job well.

I believed my work ethics and experience can be of a great help to you and to your company. I look forward to working with you providing excellent customer service.