Jeminick Guntang
Meet Jem....
I am a former App/Cloud Support associate with a
knowledge on Servicenow Platform using javascript as
the main programming language. I am a fast learner and
have a proven track record of success in both team and
independent settings.
Contact Me-
Education
2015 - 2019
-
Cavite State University
Graduate of Bachelor of
Science in Information
Technlogy
https://www.facebook.com/
jeminick.guntang
Experiences
Highlighted Skills
Great Attention to Detail
Optimistic
Strong Work Ethic
Resourceful
Persevering
Online Tools
G-suite
Accenture
App/Cloud Support Associate
May 16, 2022 -February 29,2024
Part of the Dev Team on ServiceNow from
August 2022 to december 2022, specializing on
developing and testing of the changes that the
client requested.
Part of the second level support of ServiceNow
team from January 2023 to January 2024 that
handles customer support regarding bugs
fixes and request on their account.
Uses Javascript programming language to
develop or configure changes requested by
the client.
Microsoft Office
Amazon Company
Canva
Customer Service Representative
October 14, 2019 - December 20, 2021
Zoom
Adobe Acrobat
Handled emails, chats, and calls to
support customers who needed help
about Amazon delivery and inquiries
regarding their items.
Assisted driver applicants with
account creation, account issues,
and deliveries through email
support.