Jeminick B. Guntang

Jeminick Guntang Meet Jem.... I am a former App/Cloud Support associate with a knowledge on Servicenow Platform using javascript as the main programming language. I am a fast learner and have a proven track record of success in both team and independent settings. Contact Me- Education 2015 - 2019 - Cavite State University Graduate of Bachelor of Science in Information Technlogy https://www.facebook.com/ jeminick.guntang Experiences Highlighted Skills Great Attention to Detail Optimistic Strong Work Ethic Resourceful Persevering Online Tools G-suite Accenture App/Cloud Support Associate May 16, 2022 -February 29,2024 Part of the Dev Team on ServiceNow from August 2022 to december 2022, specializing on developing and testing of the changes that the client requested. Part of the second level support of ServiceNow team from January 2023 to January 2024 that handles customer support regarding bugs fixes and request on their account. Uses Javascript programming language to develop or configure changes requested by the client. Microsoft Office Amazon Company Canva Customer Service Representative October 14, 2019 - December 20, 2021 Zoom Adobe Acrobat Handled emails, chats, and calls to support customers who needed help about Amazon delivery and inquiries regarding their items. Assisted driver applicants with account creation, account issues, and deliveries through email support.