Jelly Ann Damasco

Jelly Ann Damasco OBJECTIVES Bachelor of Science in Information Technology graduates possess -- excellent communication, technical, and problem-solving abilities. Seeking a career that will allow me to use my customer service expertise and IT knowledge to give great support, swiftly handle issues, www.linkedin.com/in/jelly-ann- and contribute to the development of meaningful relationships within damasco-3a- the community. Eager to advance professionally while contributing to Magalong, Mabini, Pangasinan the company's delivery of high-quality services. PERSONAL DATA EXPERIENCE Age: 23 Gender: Female Birth date: May 21, 2001 Religion: Roman Catholic Citizenship: Filipino SKILLS Computer Literacy Microsoft Office Problem-Solving Computer Literacy Strong Communication Detail Oriented EDUCATION BACK OFFICE SUPPORT MT Global Solution June, 2024- March, 2025 Inputting and updating data in the system. Insurance verification, billing, and claims management, ensuring that insurance details and payments are accurately processed. Preparing regular reports on client activity, payments, or service usage for internal review. CUSTOMER SERVICE ASSOCIATE LBC Express Inc January 2024- May, 2024 Assist customers with inquiries regarding services, products, and shipment processes. Process transactions, including payments for shipments, money remittances, and other services offered by LBC. TERTIARY Cross-sell or upsell additional services such as packaging materials, Bachelor of Science in Information Technology insurance, or express delivery options. Pangasinan State University- ACHIEVEMENTS Website Designer Alaminos City Police Station Website June 3, 2023 NCII Holder Computer System Servicing March 26, 2022 LANGUAGE English Tagalog INVOICING STAFF Magic Mall Appliances November, 2023-December, 2023 Generate invoices, verify product details, prepare sales receipt. Maintain accurate records, update Customer Account, Generate reports CHARACTER REFERENCE Name: Maylene Agloro Position: Customer Associate Company: LBC Express Inc Phone Number: - Email:- Name: Jhowela Gidok Position: Customer Associate Company: LBC Express Inc Phone Number: - Email:- Name: Billy Ray Santiago Position: Product Specialist Company: Magic Mall Appliances Phone Number: - Email:-