Jellie
Bahala
Customer Service Representative
Education-
UNIVERSITY OF MINDANAO
About Me
I’ve been working as customer service
representative for 4 years. I can easily
adapt and learn new things. I am a
team player, kind, empath, and
independent.
Contact
Bachelor of Science in Secondary Education
(Major in English)
-
F. BUSTAMANTE NATIONAL HIGH
SCHOOL
Humanities and Social Sciences
Experience
Feb 2021-July 2021
-
TECHNICAL SUPPORT REPRESENTATIVE
-
Teleperformance Philippines
Rosalinda Village Tibungco,
Davao City PH 8000
Skills
Assist customers by providing basic
troubleshooting steps for wifi network
issues and tv issues.
Sept 2021-May 2024
RETENTION SPECIALIST
VXI Global Holdings Inc.
Basic computer skill
Customer service
Communication
Problem-solving
Adaptability
English language proficiency
Typewriting
Assist customers by explaining the
charges on their phone bill, basic
troubleshooting on their phone, cancel
service, retain service, and sell
products.
Aug 2024-Jan 2025
CUSTOMER SERVICE REPRESENTATIVE
Concentrix CVG Philippines Inc.
Assist online shoppers on order
placing and processing refund/return.
