Jellie Bahala

Hi! Customer Service Specialist here! Been doing the usual for 3 years and 8 months (telecommunications and e-commerce platform). Technical or Retention? easy. My experience also includes a month of cold calling (health insurance). My main tasks on a daily basis is to assist basically on EVERYTHING! Explaining bill charges, setting appointment with technician, selling product, assist with order placing, refunds and returns, and SATISFYING consumers! I pride myself on providing exceptional support and assistance to clients and agents alike. My commitment to professionalism and excellent communication skills make every interaction seamless and efficient, allowing clients to be satisfied on our interaction and making them one of my loyal clients.