Jelena Bogdane

Hello! Thank you for taking the time to view my profile and consider the skills and experience I can bring to the table.

I'm Jelena (Helen), a Russian native speaker with proven professional proficiency in Italian/ English /Latvian.

In almost 20 years of my career I worked in Customer Support, Hospitality Front Desk, Administrative/ Executive Support, Translation/ Proofreading.

In a nutshell: what I have most experience in/ would be glad to do for you and for your company:

• market research/ lead generation (incl. Russia and CIS and countries);
• E-mail correspondence/ inbox monitoring almost 24/7;
• inbound customer support: phone, chat, E-mail (in 4 languages: ENG, ITA, RUS, LV);
• working on web content, in 3 languages (ENG, ITA, RUS), directly in HTML/ PHP format, if needed: transcreation, translation, editing, proofreading;
• phone interpreting
• assistance in establishing a company in Latvia;
• assistance in finding and purchasing real property in Latvia.

My other skills and experiences:

• Virtual Assistant in Russian speaking countries;
• Experienced sworn translation/ localization professional with proven track record (numerous published translation works)
• Remote Customer Support Advisor

Certified Google Ads Fundamentals/ Shopping ads professional