JEFFARSON D. DUCAY
EDUCATION
UNIVERSITY OF MAKATI
Bachelor of Science in Accountancy
Bachelor of Science in Management Accounting
West Rembo, Taguig City
Graduation Date: July 2021
Graduation Date: June 2020
WORK EXPERIENCE
TOA GLOBAL INC.
Mandaluyong City
US Audit Associate II
July 2023 - Present
● Promoted to Level C (Associate II) in recognition of strong performance, technical skills, and
leadership in audit engagements.
● Outsourced to Forvis Mazars US, a Top 10 Audit Firm in the United States, contributing to key
audit engagements and supporting cross-border collaboration on financial reporting and compliance.
● Managed a full audit cycle - from planning and risk assessment to substantive testing and
completion.
● Led and executed multiple Employee Benefit Plan (EBP) audits (including 401(k) and 403(b)
plans), ensuring compliance with DOL, IRS, and ERISA regulations.
● Collaborated directly with U.S.-based engagement teams, including managers and partners, to align
audit approaches and deliver high quality results under tight deadlines.
PWC ACCELERATION CENTER MANILA
Pasig City
Audit Associate
September 2021 - May 2023
● Performed comprehensive financial statement reconciliations, demonstrating strong attention to
detail and expertise in audit testing areas including revenue, expenses, and receivables, ensuring
precision and accuracy across all procedures.
● Managed and led multiple audit engagements as the lead preparer, overseeing two associates per
engagement while acting as the primary liaison between offshore and U.S. engagement teams.
Delegated tasks, provided technical guidance and support, supervised the preparation of deliverables,
and ensured smooth communication and workflow throughout all phases of the audit.
● Oversaw the full audit lifecycle—from planning to completion—while maintaining regular
communication with U.S. engagement teams, providing timely updates, coordinating fieldwork, and
ensuring alignment on audit objectives, timelines, and deliverables.
ALORICA PHILIPPINES
Makati City
Customer Service Representative
July 2020 - September 2021
● Recognized as a Top Quality Agent for consistently delivering high-quality email
support—resolving parcel tracking issues, processing refunds, and assisting customers with empathy
and efficiency.
● Demonstrated exceptional written communication skills, providing clear, accurate, and
professional responses in a timely manner.
● Maintained in-depth product knowledge, enabling effective issue resolution and contributing to
consistently high customer satisfaction ratings.
