Currently working as a project manager for an eLearning company.
· Ensuring the supplier provides a product fitting the firm’s specific training requirements and business objectives.
· Identifying the firm’s real training needs.
· Providing management with information on the quality of the supplier’s product and service, as well as on project’s stages.
· Supervising every stage of the e-Learning project and coordinating in-house reviews and meetings.
· Identifying and assigning internal responsibilities.
· Leading the project’s implementation and internal marketing.
· Ensuring the goals for the e-Learning strategy are achieved, through evaluation at different levels.
· Supervises the full life cycle of the project.
Client Services Manager
· Provide support to clients and VAs.
· Manage VAs to meet clients’ KPIs.
· Create and maintain a client communication platform.
· Promote cross-departmental communication.
· Administrative tasks